We appreciate your choice of Genovese Coffee for your coffee education, and our course pricing reflects the following:

• The quality of the training provided.
• Pre-class preparation.
• The quality of the equipment, and the cost of materials used.
• Small class sizes.
• The ongoing development of our trainers.

Once your booking is confirmed, we begin the process of preparing your class.  Although we understand unexpected events or illness may require that you reschedule or cancel your booking, our refund policy reflects the costs incurred in the preparation of the scheduled class.

Electronic Devices in the Classroom

Electronic devices (including mobile phones) should be switched off or silent to avoid distractions in the classroom.

However, your instructor may allow you to use a device for translation assistance where necessary.

Student Behaviour

We provide a safe and respectful environment for our students and staff.

Inappropriate or disrespectful behaviour will not be tolerated.

Privacy

We respect your privacy.  Student names and contact details collected by Genovese Coffee will not be shared with any other person or enterprise without authority.

Course Cancellation

If a course is cancelled due to unforeseen circumstances, you will be offered a full refund or a course transfer.